Returns and Refunds

Trade Winds Aviation LLC is committed to providing quality products and customer service for our Final Approach aviation accessories.

Return Eligibility

Customers who wish to return a product should contact us with their order information and the reason for the return.

Products should be returned in their original condition, with all included components, where reasonably possible. Please contact us before sending a return so we can provide instructions.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us promptly with a description of the issue and photographs when appropriate. We will work with you to resolve the issue in accordance with applicable law and the terms of the purchase.

Refunds

Approved refunds will be issued to the original payment method where possible. Refund timing depends on the payment provider.

Custom and Made-to-Order Products

Our kneeboards may be made or finished to order. Please contact us before ordering if you have questions about a particular configuration. Any limitations on returns for customized or made-to-order products will be subject to applicable law and the return terms disclosed at the time of purchase.

Return Shipping

Return shipping arrangements and responsibility for return shipping costs will be communicated when a return is authorized, subject to applicable law and marketplace requirements.

Amazon Orders

For orders placed through Amazon, customers should use Amazon's order return process and follow the return eligibility and instructions shown for their order. Amazon's applicable policies and requirements govern returns for Amazon purchases.

Contact

Trade Winds Aviation LLC
Website: https://www.dckellneraviation.com/